Social Commerce & Community Coordinator

Location: New York City (in-office)
Employment: Full-time
Salary: $50,000 annually
Experience: Entry-level / Recent graduates welcome

About maude

maude is a modern intimacy company creating thoughtfully designed essentials for everyday life. Since launching in 2018, maude has worked to make intimacy more accessible through inclusive products, thoughtful design, and a contemporary approach to sexual wellness.

With a growing presence across national retailers including Target and Ulta Beauty, as well as ecommerce and international distribution, maude is entering its next chapter of growth.

About the Role

We're looking for an ambitious, creative, and highly organized Social Commerce & Community Coordinator to help grow maude's presence across social media, TikTok Shop, creator partnerships, and affiliate channels.

This is an entry-level opportunity for someone who lives and breathes digital culture, understands how consumers discover and purchase products online, and is excited to build a career in beauty, wellness, and consumer marketing.

You don't need years of professional experience. We're more interested in your instincts, initiative, curiosity, and ability to get things done. Whether you've built your own social following, experimented with TikTok Shop, created content, managed a campus organization, or worked on a personal project, we want to see what you've done and how you think.

Working closely with our Senior Manager, Retail & Consumer Marketing and creative team, you'll help bring product launches, social campaigns, and creator programs to life while learning how a growing consumer brand operates.

Responsibilities

Social Commerce & TikTok Shop

  • Help launch, manage, and grow maude's TikTok Shop presence for eligible products.

  • Support product listings, storefront updates, promotions, and affiliate initiatives.

  • Identify creators, content formats, and trends that can drive product discovery and sales.

  • Coordinate TikTok Shop creator outreach, affiliate onboarding, and follow-ups.

  • Track performance, including affiliate activity, traffic, conversion, and sales.

  • Bring new ideas and opportunities to the team based on what's happening across social commerce.

Social Media & Content

  • Support daily publishing across TikTok, Instagram, and other relevant platforms.

  • Create and edit short-form videos, Reels, TikToks, and product-focused content.

  • Help maintain social calendars for campaigns, product launches, and retail initiatives.

  • Work with our creative team to develop engaging, on-brand content.

  • Stay current on emerging platforms, trends, creators, and consumer behavior.

  • Identify opportunities to make maude's content more engaging, discoverable, and effective.

Creators, Affiliates & Community

  • Research and identify relevant creators across beauty, wellness, lifestyle, and culture.

  • Support creator outreach, affiliate partnerships, and ongoing relationship management.

  • Maintain creator databases, track communications, and coordinate follow-ups.

  • Help organize creator-generated content and identify opportunities for reuse.

  • Engage with maude's community through comments, messages, and social interactions.

  • Support community initiatives, product launches, and marketing campaigns.

Organization & Performance

  • Keep social calendars, creator trackers, and project timelines organized and up to date.

  • Track basic social and affiliate performance metrics.

  • Share weekly observations about what's working, what's trending, and what could improve.

  • Coordinate with marketing, creative, and other team members to ensure timely execution.

  • Take ownership of assigned projects and follow through from start to finish.

Qualifications

  • Recent graduates and early-career candidates are encouraged to apply. Previous full-time experience is not required.

  • Strong familiarity with TikTok, Instagram, creators, and emerging social commerce trends.

  • Interest in TikTok Shop, affiliate marketing, and how social platforms drive product sales.

  • Experience creating content, building an audience, or working on digital projects, whether personally, academically, or professionally.

  • Familiarity with CapCut, Canva, or similar creative tools is a plus.

  • Strong writing, communication, and organizational skills.

  • Comfortable learning new tools, platforms, and processes quickly.

  • A genuine interest in beauty, wellness, design, and consumer culture.

  • Self-motivated, curious, detail-oriented, and comfortable taking initiative.

  • Based in New York City and available to work in-office.

What We're Looking For

Someone who:

  • Is genuinely excited by social commerce and the future of beauty retail.

  • Understands what makes people stop scrolling, engage, and buy.

  • Brings ideas forward rather than waiting to be assigned every task.

  • Is comfortable experimenting, learning, and improving based on results.

  • Takes pride in being organized, responsive, and reliable.

  • Wants to grow with a small, ambitious consumer brand.

To Apply

Please send your resume, relevant social accounts or content examples, and a brief note about a beauty or consumer brand you think is doing something particularly interesting on TikTok to eva@getmaude.com.

We welcome examples from internships, school projects, personal accounts, and independent work.